Five Account Safeguards

Can Leprezone Casino Play Stay Within Your Budget?

Play only from 19+, and deposit limits, loss limits, session time reminders, self-exclusion and a cooling-off period sit in every Leprezone Casino account.

19+
Before You Sign In

Check the Basics Before You Play

Five short lines settle who regulates us, who protects you and where help answers.

Item
Details
Minimum age
19+
Regulator and license
Anjouan Offshore Finance Authority, ALSI-439164
National register
BetGuard (Ontario)
Help line
1-866-531-2600
Limit questions
Built-In Protection

Loosen Later, Tighten Now

By the end, you will know which of the five tools fits the way you play.

Cap your top-ups

A ceiling on how much money enters your account stops a heavy evening before it starts, so switch it on the day you open the account.

Level now, capped later

This one counts what leaves your balance and stops play at a set net loss, worth setting while you are still level rather than after a bad run.

Session time reminders

A short notice appears while you play and tells you how long you have been signed in, useful on evenings when the clock slips past you.

Self-exclusion

An exclusion locks your account for the term you choose and keeps it closed until that term ends, best used when shorter measures have not held.

Start a cooling-off period

Take a break of set length without closing anything, then come back when the time you chose has run out.

Inside Your Profile

Before the First Spin, Not After

01

The profile menu

Sign in and open your profile menu, then look for the section headed with limits, where the controls live.

02

Pick your kind

Choose deposit, loss or session time. Each covers a different worry, so read the short description before you settle on one.

03

Set the stretch

Decide how long the limit should hold, checking that the period you pick matches how often you play.

04

Visible before play

Confirm, then reopen the page to see the figure sitting in your account, since only then is it live.

When children are near

When someone under 19 shares your home

Confidence at sign-up

At registration, the age field stops anyone under 19 from opening an account. Before your first withdrawal, identity documents confirm that the name matches the account.

Device-level blocking

Before the new laptop or phone goes into a child's hands, switch on the device's own gambling-site filter. Most phones and browsers carry one, and it takes a few minutes.

A calm talk before any blame

After a difficult evening, the most useful first move is a calm conversation without blame. ConnexOntario on 1-866-531-2600 advises relatives too, so you do not have to prepare alone.

Three ways to step back

A Day Off, or Months Away

Start With a Short Break

A cooling-off period pauses play for a set stretch while your account stays open, and it is the lightest option we offer. You choose the length in your account settings, and play stays blocked until it ends.

When You Need A Long Stop

Self-exclusion closes your access for a long period, and once active it cannot be undone early. You set it in your account, our team confirms it, and no deposit, bonus or game stays open to you until the term ends.

BetGuard Registration

BetGuard is Ontario's register, run by iGaming Ontario, and one registration covers every regulated Ontario site, including OLG. Terms run six months, one year, five years or a custom term, and a term cannot be shortened once active. Apply online at betguard.ca if you are 19 or older. betguard.ca

Three places to call

Reach a Person Who Understands

You will have three named services to reach, day or night, at no cost.

ConnexOntario

ConnexOntario answers around the clock, every day of the year, for players and for relatives worried about someone. Calls are confidential, and you reach a trained person rather than a queue. 1-866-531-2600 connexontario.ca

Responsible Gambling Council

The Responsible Gambling Council is an independent non-profit in Toronto. It explains the signs of harm, how self-exclusion works and what to do about money worries, and it points people to local help. responsiblegambling.org

iGaming Ontario

iGaming Ontario runs the regulated online market here and the BetGuard tool that sits inside it. Its site explains the rules sites must follow and how registration covers every regulated operator. igamingontario.ca
Time to check in

Fun First, Pressure Later

The earlier you notice a shift, the easier it is to answer with something small: a deposit limit set before the next session, or a pause of a few days. Neither is a failure. Both are the first step, taken while the choice is still yours.

What to notice

Look for these in your own week, not in anyone else's.

  • Playing longer than you planned to
  • Chasing money already lost
  • Hiding deposits from people close to you
  • Borrowing money to keep playing
  • Skipping work, meals or sleep for a session
  • Feeling tense on days you cannot play
  • Spending money set aside for bills
Support, spelled out

What your account already protects

Why does Leprezone ask for my age before I can play?
Age checks happen at sign-up because gambling is only for adults of 19 or older in your market. Sending a government-issued photo ID keeps the account valid and confirms you meet that minimum. No account is opened for anyone below that age.
Will my self-exclusion here cover other Canadian casino sites?
No, because a self-exclusion set inside your Leprezone Casino account covers this brand only. Ontario players who want one exclusion to apply across all regulated sites there can use BetGuard, run by iGaming Ontario, whose registration covers every such site including OLG. Elsewhere in Canada no such register exists, so you would need to close accounts separately.
Is there a way to end my self-exclusion sooner than the dates I picked?
No, once chosen the period runs to its end and cannot be shortened. You picked a fixed term, and it stays fixed so that a hard moment cannot talk you out of it. BetGuard works the same way, with options of 6 months, 1 year, 5 years or a custom term.
How do I shut my account down permanently?
Write to [email protected] and ask for permanent closure; the team confirms it with you and the account is not reopened on request afterwards. Take the step you have decided on, rather than a temporary pause. If money worries are involved, the same message can set out what you need.
Can I set a deposit cap from my phone?
Yes, the limits section behaves the same in the mobile version of your account as on a desktop. Tapping through to the limits area lets you add or tighten a deposit cap, a loss cap or session reminders wherever you are. Changes that relax a limit take effect only after a cooling-off period of at least 24 hours.
Where can I get advice about a family member who plays too much?
ConnexOntario answers on 1-866-531-2600 around the clock, every day of the year, and advisors speak with relatives as well as players. The Responsible Gambling Council, an independent non-profit in Toronto, also explains the signs of harm, self-exclusion and debt guidance. Both listen without judging anyone involved.